In a rapidly changing operating environment, Snellmanin Lihanjalostus (Snellman Meat Processing) recognised the need to reassess its role in today’s world and to base its strategic choices more firmly on a deep understanding of shifting consumer values. The ambitious goal was to secure a position as a market forerunner and ensure profitable growth.
Throughout its 70-year history, Snellman has invested in quality, strong brands, and the sustainability of its production chain.
Through this project, the organisation took a significant leap toward consumer-centric thinking by making the changes in consumers’ world the starting point of its strategy process. The participatory strategy process created a shared understanding of consumers, which made making bold strategic choices possible.
“We have done something unique: we now have a consumer-oriented language and operating model from strategy all the way to the production chain.”
–Juuso Reinikainen, Chief Marketing Officer
Project Objectives
- Foster consumer-centric thinking and language across the organisation
- Provide actionable guidelines for the business unit and clarify where focus should be directed
- Make sharp, insight-driven strategic choices that secure a forerunner position in the market also in the future
Our approach was based on interpreting new data through a purposefully designed open/closed strategy process.
- Phase 1: Defined strategic goals, key questions, and hypotheses
- Phase 2: Collected new data to answer those questions
- Qualitative consumer research using ethnographic methods
- Market benchmark analysis using semiotic methods
- Phase 3: Unpacked and analysed the data with a broad group of key personnel
- Phase 4: Refined relevant strategic options with a core team and evaluated them with the executive leadership
This approach ensured a shared way of thinking free from assumptions, and strong commitment to the resulting strategy.
Project Outcomes
- Business target position, and vision and mission to guide operations
- Snellman’s strategic narrative, consumer-driven cornerstones, and guiding principles for marketing and product development
- A renewed view of emerging business opportunities
- A clarified understanding of the changing values and needs of consumers
Image: Snellmanin Lihanjalostus Oy
Want to learn more? Contact Jaakko Luomaranta jaakko.luomaranta@noren.fi